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Move Management

See Move Management in action

See how Santa Fe Move Management can give your organisation greater visibility and control across international employee moves.

    Santa Fe’s Move Management service provides independent oversight of employee moves from initiation through delivery.

    We manage quotations, supplier selection, coordination and financial controls within a process aligned to policy and programme requirements.

    Move Management gives HR and Global Mobility teams visibility across costs, timelines and supplier performance while reducing day-to-day administration.

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    What Move Management does

    Move Management brings employee briefing, quotation comparison, supplier selection, coordination, shipment protection and invoice controls into one managed service. Dedicated Move Management Coordinators oversee each case and provide a consistent point of contact across the move lifecycle.

    Our teams operate independently from local Santa Fe Moving operations. This supports objective supplier selection and clear oversight of cost, quality, availability and performance.

    What Move Management covers

    Santa Fe’s Move Management service supports the activities most likely to affect move cost, timing and service quality:

    • Employee briefing and move initiation
    • Mover sourcing and quotation management
    • Structured quotation comparison and selection support
    • Move coordination from survey through delivery
    • Invoice auditing and payment management where required
    • Shipment protection enrolment and claims support
    • Supplier performance monitoring
    • Programme reporting across activity, cost and service quality

    Each case is managed through documented workflows aligned to client policy, agreed service levels and reporting requirements.

    How Move Management works

    Move Management begins when a case is initiated. A Move Management Coordinator confirms the requirements, briefs the employee and requests surveys and quotations from movers.

    Quotations are compared against agreed criteria such as cost, employee preference, availability and service capability. The coordinator reviews the outcome, supports mover selection and records the decision.

    For Classic and Premium services, Santa Fe coordinates packing, transit, delivery and follow-up while monitoring milestones and exceptions. Invoice controls and payment management apply according to the chosen service level.

    Digital workflows, automated communications and reporting provide visibility throughout the move process.

    Why Move Management matters

    International moves involve multiple suppliers, quotations, schedules and financial checks. Without structured oversight, HR and Global Mobility teams can lose visibility, spend more time coordinating activity and struggle to compare service performance across markets.

    Structured Move Management helps organisations:

    • Reduce day-to-day administration
    • Apply move policy consistently
    • Strengthen cost and supplier control
    • Maintain visibility across each relocation
    • Monitor employee experience and service performance

    Independent oversight supports clear decisions throughout the move process.

    What Move Management does

    Move Management brings employee briefing, quotation comparison, supplier selection, coordination, shipment protection and invoice controls into one managed service. Dedicated Move Management Coordinators oversee each case and provide a consistent point of contact across the move lifecycle.

    Our teams operate independently from local Santa Fe Moving operations. This supports objective supplier selection and clear oversight of cost, quality, availability and performance.

    4
    5

    What Move Management covers

    Santa Fe’s Move Management service supports the activities most likely to affect move cost, timing and service quality:

    • Employee briefing and move initiation
    • Mover sourcing and quotation management
    • Structured quotation comparison and selection support
    • Move coordination from survey through delivery
    • Invoice auditing and payment management where required
    • Shipment protection enrolment and claims support
    • Supplier performance monitoring
    • Programme reporting across activity, cost and service quality

    Each case is managed through documented workflows aligned to client policy, agreed service levels and reporting requirements.

    4
    5

    How Move Management works

    Move Management begins when a case is initiated. A Move Management Coordinator confirms the requirements, briefs the employee and requests surveys and quotations from movers.

    Quotations are compared against agreed criteria such as cost, employee preference, availability and service capability. The coordinator reviews the outcome, supports mover selection and records the decision.

    For Classic and Premium services, Santa Fe coordinates packing, transit, delivery and follow-up while monitoring milestones and exceptions. Invoice controls and payment management apply according to the chosen service level.

    Digital workflows, automated communications and reporting provide visibility throughout the move process.

    4
    5

    Why Move Management matters

    International moves involve multiple suppliers, quotations, schedules and financial checks. Without structured oversight, HR and Global Mobility teams can lose visibility, spend more time coordinating activity and struggle to compare service performance across markets.

    Structured Move Management helps organisations:

    • Reduce day-to-day administration
    • Apply move policy consistently
    • Strengthen cost and supplier control
    • Maintain visibility across each relocation
    • Monitor employee experience and service performance

    Independent oversight supports clear decisions throughout the move process.

    4
    5

    Delivery model

    Santa Fe delivers Move Management through dedicated coordinators using digital workflows, structured reporting and independent supplier oversight.

    This model provides:

    Light for quotation management with client-controlled coordination

    Classic for move coordination and invoice auditing

    Premium for invoice and payment management

    Shipment protection and claims support across all levels

    Flexible scope aligned to programme and policy requirements

    The service supports individual moves and global programmes while maintaining clear case ownership.

    Who Move Management is designed for

    Move Management supports organisations relocating employees domestically or internationally through single or multiple suppliers.

    It is designed for:

    • Global Mobility teams seeking programme visibility
    • HR teams reducing day-to-day move administration
    • Procurement and finance teams requiring cost control
    • Organisations seeking independent supplier oversight

    The service can support established global programmes, regional activity and individual relocations.

    Expert perspective

    “Move Management gives organisations one structure for every move. We bring quotations, supplier decisions, coordination and reporting together, giving teams visibility across each case and stronger control of cost and service. Our independence from local Moving operations supports objective oversight throughout the process.”

    Tracy Hunt
    Group Move Management & Implementation Manager
    Santa Fe Relocation

    FAQs

    Move Management supports employee briefing, quotation management, supplier selection and move coordination. Depending on the service level, it can also include invoice auditing, payment management, shipment protection and claims support.

    Governance and ownership

    This page is maintained by Santa Fe’s Move Management specialists and reviewed regularly to reflect service, technology and operational developments.

    Services we offer

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    Santa Fe’s Corporate Moving services manage the physical relocation of household goods and personal effects for relocating employees worldwide.

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    Assignment Management

    Santa Fe’s Assignment Management services provide structured oversight and coordination across the full international assignment lifecycle.

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    Compensation & Expenses

    Santa Fe’s Compensation & Expenses services support organisations in managing the financial and reporting requirements linked to international assignments and cross-border employment.

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    Business Travel Solution (BTS)

    Santa Fe’s Business Travel Solution (BTS) helps organisations manage cross-border business travel compliance with confidence.

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    Commercial Projects

    Santa Fe Commercial Projects, one of our core competencies, provides a bespoke service for special one-of-a-kind relocations.

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    See Move Management in action

    See how Santa Fe Move Management can give your organisation greater visibility and control across international employee moves.

    Request a demo

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